Tovvi Privacy Policy

1. Introduction

Tovvi ("we", "our", or "us") operates an ecommerce marketplace that connects buyers and sellers in the B2B space. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at www.tovvi.com or our mobile applications.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Information You Provide

• Personal identification information (name, email address, phone number)
• Business information (company name, job title, business address)
• Financial information (billing address, payment method details)
• Profile information (preferences, interests, feedback)
• Communication data (inquiries, support requests)

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on platform, click patterns)
• Location data (if permitted by your device settings)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes, including:

• Facilitating and processing transactions between buyers and sellers
• Providing and maintaining our platform services
• Improving user experience and platform functionality
• Communicating with users about their accounts and transactions
• Providing customer support and responding to inquiries
• Sending promotional materials (with user consent)
• Conducting market research and analytics
• Detecting and preventing fraud or illegal activities
• Complying with legal obligations

4. Data Security

At Tovvi, we prioritize the security of your data. We implement industry-standard security measures, including:

• End-to-end encryption for sensitive data transmission
• Regular security audits and vulnerability assessments
• Strict access controls and authentication procedures
• Continuous monitoring for suspicious activities
• Employee training on data protection and privacy best practices

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: